No, the Advance Patron Grade utility will only update the Grade (Level) field. All other information, including homerooms, will need to be updated manually, with a utility, or with an import file.
The ten additional patrons you see are default System Patrons in Alexandria. These specific patrons cannot be removed, but they can be very helpful to you and your library. To learn more about System Patrons, please visit our System Patrons support center page.
Everyone updates their patron records differently. Advancing patron grades may already be taken care of if you use patron imports or a SIS integration.
If not, go to your Grade Table Preferences and click Advance All Grades once. Check a patron record to make sure it worked properly.
For further help, please visit Patrons Preferences.
 | Advancing grades does not also change policies. If your patron policies match grade levels, see our Patron Imports Best Practices for instructions on updating those. |
The beginning of the school year can be stressful. Please visit our free online Support Center for all our Beginning-of-Year Procedures. Following our recommendations will ensure you are ready to start at the beginning of the year.
Temporary items are checked in the same way as other items. However, once the temporary item is checked back in, the transaction record and temporary item (barcode) information are removed from Alexandria. As a result, you will no longer be able to see any information regarding the temporary item after it has been checked in.
Cataloging eBooks is simple but slightly different from what you may be used to. Unlike a book with a physical copy, eBooks do not require a copy barcode. Please visit our free online support center for Best Practices for eBooks to find out all the steps you will need to catalog your eBooks.
Yes, merging the title records is an easy process. Please follow the steps below to complete this:
Once you have moved the copies, you can delete the title record you no longer need.
To start sending email notices, you must first configure your email preferences. Please refer to our email preferences page for step-by-step instructions.
Before making any changes, it is recommended that you run the Discarded Copies and Lost Copies reports to get a list of what will be removed. To do this, follow these steps:
Once you have reviewed your reports and are ready to remove the lost and discarded copies, follow these steps:
Please keep in mind that using these utilities will permanently remove all lost and/or discarded items from your Alexandria database.
To get a list of all the items that are checked out along with their due dates, follow these simple steps:
Once the report is generated, you can see all the checked-out items along with their due dates. Any due date that appears in red indicates that the item is overdue.