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Please call if you need to contact Customer Support over the weekend. Emails are answered during regular business hours, Monday-Friday and have a 1-2 day response time.

If emailing or calling, be prepared with your serial number. Where do I find my serial number?

Did you know? You can contact us directly through Alexandria! In your top navigation, click the help menu and choose Contact us.

Have an idea or suggestion? We’d love to hear from you!