Can I change the Browse by options?
At this time, you can’t pick exactly which browse by options you want to show. However, you can control if Top Rated and Study Programs show, by turning on/off those features in Builder > Searching.
Researcher
Why are copies being randomly added that can’t be selected or modified?
If you have overlapping call numbers in Maps, Alexandria will display a duplicate title or a duplicate copy. If the copies can be modified but were not intentionally added, this may be from an import running too many times and adding a new copy each time. You can solve this issue by separating your Maps so they do not have overlapping call numbers. (This will also ensure the correct map displays in Researcher.)
Is it required that patrons log in to write reviews?
Patrons do need to sign in to the Researcher to write a review. The default Alexandria login information is Username = Barcode and Password = Last name. See our step-by-step instructions on writing reviews and accepting or rejecting reviews.
When using Scout, is there a way to automatically show all items that are checked out?
There sure is! You can choose to automatically show or hide checked out items in the results list by using Scout preferences. Go to Builder > Searching and look at the Scout column. In the Unavailable Items row, check whether you want to hide or show unavailable items.
How far in advance can reservations be placed on items?
Patrons can place a reservation up to 90 days in advance.
Is there a limit to how many reservations can be placed on an item at once?
As long as there are no conflicting dates between the reservations, there is no limit to how many reservations an item can have!
Can I hide in processing copies in Researcher?
Yep! You can set copies to in processing (i.e. checked out to the In Processing system patron #7) if they’re in your library but aren’t ready to be placed on shelves yet. They will automatically be marked as unavailable in Researcher, but you can hide them if you’d like. In Builder Preferences, check the In Processing box on the Auto-Hide tab.
What is the difference between Search and Scout?
- Scout is more for a younger or less experienced audience, that is limited to only allowing you to view information and place holds.
- Search has more advanced features for refining and showing additional results beyond your initial query.
How can I see and write reviews on Items?
First, go to the top right corner of the window and log in to your account. Next, search for and select an item, then click on the rating stars in the center of the window to view the reviews.
How can I change a Researcher pane?
To select a new pane, go to Builder>Researcher, Display Tab, and look for the Explore Panes section. Here you’ll find the Researcher Hub setting; you can select the pane you want from here.
If you want to change the pane itself, go to Builder>Explore Builder, and make the changes to the appropriate Explore Pane.