How do security groups limit access?
Each level has the access of all the groups below them, but does not have access to any security groups on the same level or above them. See Security for additional information.
FAQ
How do I remove old Homerooms from my Homeroom list?
Once there are no patrons listed in a homeroom anymore, the homeroom is removed. So, updating the homerooms manually, via import, or through Authority Control will remove any homerooms with no patrons. Contact Support for additional assistance.
The school year is underway and I want to clean up my patron records. Is there an easy way to clean up homerooms and grades?
You can do this in Authority Control, which is the part of the program that helps a user manage terms and edit, modify, or even remove them when no longer in use. To access Authority Control go to Tools and select Authority Control. You will find terms listed under both patron and item field headings.
By using the gear at the top you can select “Remove unused terms” to clean up some of these fields. This will only remove a term if none are entered into an item or patron record under the corresponding field. If you have any questions about best practices for managing Authority Control terms we recommend you call Customer Support for guidance and advice.
How do I print and align barcodes?
See our Alignment Troubleshooting tips. Specifically, make sure your scaling is set to 100% or Actual Size in your PDF reader. Also, you’ll want to make sure you’re using the correct type of labels for the barcode report you’re using.
What information can be updated with a patron import file?
Patron imports can be used to change any field in patron records except for the Barcode field.
Why am I getting a verification email from Alexandria?
All operators with a security group of Administrator or higher will automatically receive a verification email the first time they sign in after this update. Verify your email to stop receiving this notification.
Where can I find counts and how many Patrons/Items am I licensed for?
To find your license and system information, go to the help menu in the topnav and click About Alexandria. This will show you your patron/item count and how many you have left in your license.
Note that system patrons count towards license totals.
I noticed that I have ten extra patrons that I was not aware of. Who are these additional patrons?
The ten additional patrons you see are default System Patrons in Alexandria. These specific patrons cannot be removed, but they can be very helpful to you and your library. To learn more about System Patrons, please visit our System Patrons support center page.
How do I update Patron records with a file on my computer?
- First, make sure the file is tab-delimited (not a csv file).
- Make sure you have a way to match the patron information with the info in the file, such as barcode, RSN (Record Sequence Number), GUID (Gobally Unique Identifier), Government ID (SSN), Community ID (Student #), or Primary Email, First Name, and Last Name (all 3).
- See Patron Imports Best Practices for more information.
How do I get a file to import my patrons?
Start by exporting the necessary data from your student information system (SIS) in a tab-delimited text format. This file can be imported into Alexandria Librarian to add new patron records and update any existing patron records simultaneously.