Is there a limit to how many reservations can be placed on an item at once?
As long as there are no conflicting dates between the reservations, there is no limit to how many reservations an item can have!
FAQ
Can I hide in processing copies in Researcher?
Yep! You can set copies to in processing (i.e. checked out to the In Processing system patron #7) if they’re in your library but aren’t ready to be placed on shelves yet. They will automatically be marked as unavailable in Researcher, but you can hide them if you’d like. In Builder Preferences, check the In Processing box on the Auto-Hide tab.
What is the difference between Search and Scout?
- Scout is more for a younger or less experienced audience, that is limited to only allowing you to view information and place holds.
- Search has more advanced features for refining and showing additional results beyond your initial query.
How can I see and write reviews on Items?
First, go to the top right corner of the window and log in to your account. Next, search for and select an item, then click on the rating stars in the center of the window to view the reviews.
How can I change a Researcher pane?
To select a new pane, go to Builder>Researcher, Display Tab, and look for the Explore Panes section. Here you’ll find the Researcher Hub setting; you can select the pane you want from here.
If you want to change the pane itself, go to Builder>Explore Builder, and make the changes to the appropriate Explore Pane.
How can I make changes and updates to my Explore search buttons?
That’s all done through Explore Builder! And you set which ‘pane’ you want to show in Explore (or Search, or Researcher hub) in Builder.
What is the difference between a Public and Private list?
- A public list can be shared and viewed by anyone that you’ve sent the link to.
- A private list is viewable only to the patron who created it, when they’re logged in.
Can I share search results and information from Alexandria?
Yes! After you’ve performed a search, you can share the entire list of results or information for individual item information. You can also create a custom search list and share that with anyone you like.
Can I control what information a patron can change when they’re logged in to a Patron Status?
Yes, with your Security Group settings you have the ability to control how much information (if any) that your patrons can edit.
Do all users have access to Patron Status and the ability to make holds and reservations?
Any person added to your system will be given access to Patron Status and other patron-facing portions of Alexandria. However, you control if patrons can place holds/reservations, write reviews, and more, by modifying their Security Group (the Account tab).