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A. To import patron pictures, please follow the 5 easy steps below:

1. Go to Operations > Imports
2. Select the Images category.
3. On the Imports pane, select Choose File.
4. Locate the patron image file on your computer and select it for import. Make sure the images are saved in one ZIP (compressed) file. Check that each picture file name matches the patron’s barcode number and is in .png or .jpg format.
5. Once you have selected the ZIP file, click on Run.

For more detailed instructions and help, see Importing Images.

Clever is a third-party service used by school districts to facilitate the secure transfer of student rosters between their school information system (SIS) and digital learning applications. Global Grid for Learning (GG4L) is a K-12 industry collaborative that provides schools with various EdTech tools, including the secure exchange of school roster data between applications.

These programs access information from a district’s SIS such as Powerschool, Infinite Campus or Skyward and then work when set up with Alexandria to import and update patron information. Usually these services are managed at the district level and synced in Alexandria sites with IT personnel and our Customer Support assistance. Depending on the needs of each school, the decision to use one or the other is decided by the school administration before adding the services to the Alexandria license.

Librarians, students, staff, and admins are all added into the system as patrons, but have different levels of access based on their Security Group. Take a look at Adding Operators. We also recommend reviewing our Security Best Practices to ensure organized operator records and seamless access.

The “Labels” tab is not currently functioning, it is there to inform our customers in the future we will be changing the way you will access labels. Until we have made this change, you will want to access labels through the “Reports” Tab. 

1. Go to Operations
2. Select Reports
3. Choose Categories: Copies

4. Click on Copy Labels (3×10) — Barcode Labels, Envelope Labels, Info Labels

Click on the ‘?’ Icon in the top right corner of Alexandria, and select ‘About Alexandria’. This will give you a total number of items and patrons currently in your catalog, and also tell you how many you are allowed to have based on your license.