Once there are no patrons listed in a homeroom anymore, the homeroom is removed. So, updating the homerooms manually, via import, or through Authority Control will remove any homerooms with no patrons. Contact Support for additional assistance.
Each level has the access of all the groups below them, but does not have access to any security groups on the same level or above them. See Security for additional information.
Entering a date will not automatically advance the Patron Grades. Learn more about Grade Table preferences.
Usually, this means the file is larger than 50mb. You need to separate the file into smaller sizes in order to import them.
An admin account is simply a patron account with a different security group set (like District Administrator). New librarians should set their security group accordingly, usually as high as they are allowed to select.
See also Adding Operators and Password Management Best Practices.
You can! First, navigate to Preferences > Patrons > Patron Defaults tab. In the Barcode Settings section, specify the beginning number for auto-assigned barcodes – choose a number that doesn’t conflict with your item barcodes and has enough room to continue sequentially for all future patrons. Learn more in Patron Preferences.
Yes, if a barcode is not included within the import file, Alexandria will automatically assign a barcode to those patrons.
Go to Tools>Sites, and click on the gear icon and select Site Record Counts.
We recommend running a report, first! The Copy Information Report and Patrons Information Report can show you exactly which items and patrons will be affected–just make sure the selections in the report match the selections in the desired utility. When in doubt, reach out to our support team at support@goalexandria.com.