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Managing Patrons

Adding patron records to Alexandria is easy! You can either add records manually (see steps below) or import hundreds of records at once. 

Operators (Library Administrator, Librarian, Student Aide, etc.) are still considered patrons. Their records are created and managed in Patrons Management, and the Security Group field is what determines their program access. See Adding Operators for more information.
  1. Log in to Patrons Management.
  2. Click the Lock icon, then select the Add Patron button in the top right corner.
  3. A new record will appear to the right. Each field will be blank except for a few preset defaults. These defaults can be changed in the Patron Defaults tab of Patron Preferences.
  4. Move between the Patrons Tabs to enter information, configure options, and make changes to the patron record as needed.
    1. At the very least, Last NameBarcode, and a Security Group are required to save your new patron. However, we suggest you also provide a unique UsernamePassword, and Email address during the creation of your patron.
  5. Next, if you intend to give your new patron any operator privileges (e.g. Librarian or Student Aide), select the correct Security Group from the drop-down menu. You will also need to use the Site Access selection to mark the sites that your patron is permitted to access. Otherwise, leave these selections alone.
  6. Click Save to add your new patron record or Revert to discard it.
While filling out a patron record, you can <tab> to move to the next field, or <shift-tab> to move to the previous field.
  • Usernames must be unique. If the username you’ve selected is already in use, Alexandria will ask you to choose another.
  • A patron’s default password is their last name. 
  • Passwords are not case-sensitive.
  • Patrons are saved to the database by username and barcode, so they can have duplicate first/last names and security groups.
  • Alexandria automatically assigns a barcode number based on the value you’ve provided in the Next Barcode field of the Patron Defaults preferences.
  • We suggest administering a user-defined Policy and Status. Assigning the correct patron policy is important when certain patron groups need to stand apart in statistical reporting.
  • You can quickly import hundreds of patrons if you have their data in a tab-delimited format.

You can edit patron information directly from Patrons Management. Before records can be changed, they must be unlocked by clicking on the Lock button.

This method for modifying information is best when editing an individual patron record. If you want to modify information for a group of patrons, use Patron Utilities.

  1. Log in to Patrons Management.
  2. Use quick search or Advanced Search to look up a patron.
  3. Enter information about the patron (e.g. Last NameBarcode, etc.) and press <return> or <enter>. 
  4. Select the patron you’d like to modify.
  5. Unlock the patron’s record by clicking the Lock button.
  6. Now you may move between the Patrons Tabs, making changes to the patron record as needed.
    1. Keyboard: To move to the next blank data entry field, press the <tab> key. To move to the previous blank data entry field, press <shift-tab> or <-tab>. To select a particular data entry field to edit, click in the field. To select from a drop-down menu, <tab> until the drop-down menu you desire is highlighted and use the <up> and <down> arrow keys to make your selection.
  7. If needed, use the Password and Confirm Password fields to change the patron’s password. You can make passwords more secure by mixing different types of characters, numbers, and even special characters such as “&” or “%”. Alexandria passwords are not case sensitive, so using upper and lower case letters is unnecessary.
  8. Once you have modified all the necessary information for this patron, click the Save button in the upper-right corner. If you want to ignore the information you have entered, click the Revert button. You won’t be able to select another patron record until you Revert or Save your changes.
  9. If you try to save a patron record with a Username or Barcode that is already in use (e.g., eanderson or 1001), an error message will appear, prohibiting the change.