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FAQs
The main FAQ page is: https://support.goalexandria.com/faq/
Latest FAQ
How can I import new titles and existing copies?
How can I update my Z39.50 preferences?
We’ve got a whole support center page with step-by-step instructions for you.
How can I import items into Alexandria?
Go to Operations > Import and select the category of what you are importing. Upload the file from your computer, and make sure to configure the field map. Note: Marc records don’t need to be field mapped. See Import for more information.
How do I import patron pictures?
To import patron pictures, follow the 5 easy steps below:
- Go to Operations > Imports
- Select the Images category.
- On the Imports pane, select Choose File.
- Locate the patron image file on your computer and select it for import. Make sure the images are saved in one ZIP (compressed) file. If the file is larger than 50 MB, schedule an FTP import in the Saved tab. Check that each picture file name matches the patron’s barcode number and is in .png or .jpg format.
- For best results, images should be approximately 186 x 240 pixels in size
- Once you have selected the ZIP file, click on Run.
For more detailed instructions and help, see Importing Images.
What barcode Symbology does Alexandria Use?
Alexandria uses Code 39 or Code 3 of 9. For more information on barcodes, see Barcode Your Collection