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Tag: offline

Be Prepared—Working offline

Tags: Circulation, offline

Disaster struck, and Miss Honey found her library with no access to Alexandria. It may or may not have been because of some road construction cutting essential wiring… and this story may or may not sound familiar to you. Whether it’s cables, hardware, or hurricanes, when the show must go on, Alexandria has Offline Mode.

How to use Offline Mode

As long as you have loaded Alexandria Librarian (or Textbook Tracker) in your browser since the last time your cache was cleared, Offline Mode will be available to use.

  1. If your access was interrupted from Circulation, you’ll get a notice that asks if you want to work offline. You can also go to yourlibrary.goalexandria.com/offline. If your computers are down or you need to be mobile, you can use Offline Mode on your phone!
  2. Choose the mode to Check In, Check Out, or Inventory.
  3. Scan barcodes. Just like usual, you’ll need a patron barcode to check items out, but not to check items in.
    • Remove any mistaken transactions by clicking on them and pressing the remove icon.
  4. When connection is reestablished, you’ll log in to the appropriate site and upload your records from the top right.
  5. Check Operations Management to see when the upload is finished, and to download the summary file. Review the summary file for any exceptions.

This way, you can continue recording important transactions and keep your library running.

  • What do you do if you need to leave for the day and the connection hasn’t been reestablished yet? If your site is still down at the end of the day, you need to work at another site, or if you can’t upload your transactions for whatever reason, go to the menu and select Save To File. Your transaction file will be saved to your desktop or local storage as a plain text file titled Offline_YYYYMMDD.txt. If you’re working at multiple sites, rename this file with the site it belongs to so you make sure it gets to the right place. When you’re ready, log in to Alexandria and drop the file into Circulation to import it.
  • What if Offline Mode isn’t working, or you need to record other types of transactions? You can still get things done by using Transaction Scripts.
Have questions? Reach out to our stellar support team at (800) 347-4942 · support@companioncorp.com for help!